1, to serve as the basis, to the quality of survival, technology and development
2, customer first, service and thoughtful; quality first, technology leader
3, enterprise development, service for the present; quality service, honesty
4, the customer is God, God is the enterprise, more customers, more prosperous business
5, do practical things, seeking effective, creating a first-class service brand, tree perfect corporate image
6, high quality service, high technical innovation, high speed development
7, dedication, pioneering spirit, innovation, service in the future
8, enterprise and market synchronization, management and the world
9, with the intention to innovation, competition can develop
10, pioneering and innovative, based on the market for development; quality, efficient, service for the user
11, based on talent and technology to create the best products and services
12, excellent team professional service
13, 5S service concept - smile, speed, integrity, skills, professional
14, with our sincere smile in exchange for customer satisfaction with our services
After-sale service
To create a famous brand, improve enterprise well knownness, establish a corporate image, we have the spirit of "all the pursuit of high quality, customer satisfaction for the purpose of" spirit, to the principle of "the most preferential prices, the most attentive service, the most reliable product quality," the solemn promise to you:
One, product quality commitment:
1, product manufacturing and testing are quality records and testing data.
2, strict control of product performance testing, the product is recognized after the delivery of the goods to be shipped.
Two, product price commitment:
1, in order to guarantee the high reliability and the advanced nature of the product, the selection of the system selects the domestic and foreign high quality raw material.
2, in the same competitive conditions, our company in order to reduce product technical performance, to change the product components for the price based on the price of the most favorable price to you.
Three, delivery commitment:
1, product delivery: as far as possible by the user's requirements, if there are special requirements, need to be completed in advance,
My company can organize production, installation, and strive to meet the needs of users.
2, product delivery, the company provided the following documents to the user;
Technical maintenance manual
The purchased parts specifications and manufacturer
Four, after-sales service commitment:
1, service purpose: quick, decisive, accurate, thoughtful, thorough
2, service objectives: service quality to win customer satisfaction
3, the efficiency of service: a warranty or warranty failure supplier after receiving the notice, maintenance personnel within 12 hours can reach the scene and began to repair.
QA
Equipment Co., Ltd. strictly follow the ISO9001 quality assurance system, products in full in accordance with the advanced international standards for design, manufacture and inspection, and has always been adhering to the "quality first, service first" purpose, from the contract review, procurement of raw materials to the product factory testing, Cengcengbaguan, layers of a record, the production quality of the various control tache record with traceability, never let the unqualified parts into a process, do each manufactured products 100% qualified. In the future cooperation process, will be high quality, enthusiasm, thoughtful pre-sale, sale, after-sales service must let you feel the value of money. My company solemn commitment to provide products are qualified products.
The organization guarantee measures
Company to the project, specifically deployed in the backbone of the company personnel composition project team, by the general manager of the sales department is responsible for the implementation of the project process all of the production schedule and commercial matters; by the technical director is responsible for production technology, product quality and development issues.
The contract delivery guarantee measures
Design progress control: the design uses the CAD technology, and uses the computer to select the software, can quickly complete the drawing design.
Production schedule control: now, the company's production organization has adopted advanced ERP, GT system, production schedule can meet the project requirements.
The contract quality assurance measures
Over the years the company adhering to the "carefully designed, strict production, dedicated service, ensure the quality, optimize space" of the quality policy, depending on the product quality as the life of the company, and formed a unique set of quality control system, including the control of production process control, product physical quality control and the quality of after-sales service.
Control of production process: a scientific quality assurance system is set up according to the ISO9001 standards to ensure the quality of products.
The product entity quality: specific to the design stage, design drawings using the three audit system and in the production of please customers finally confirmed to ensure that the unqualified design drawings are not put into production; in each step of the manufacturing process, both the implementation of strict quality inspection system and by a full-time quality inspector to carry out quality inspection, ensure the unqualified products into the next procedure; products before they leave the factory, a full-time inspectors of products to strict inspection of the factory, to ensure that products manufactured pass rate of 100%.
After-sales service quality: the company has a dedicated after-sales service
department, personnel have the engineers and senior technicians, and equipped
with a special vehicles and tools. Where there is any after-sales service requirements
can be quickly to the scene to provide quality services.